The TRUST Show

S2E3: What Makes You Trusted? The NEW Trust-6 Model: Personality Compatibility [Part 2]

This episode is the second part of the personality compatibility component of “who you are.” The previous episode covered two dimensions of personality compatibility (area and scope). This episode covers the other three.

The third dimension of personality compatibility is alignment. At the universal/absolute level, alignment is mandatory for trust. However, the personal level, where there are multiple “good” alternatives that could be completely opposite, could entertain alignment, complementary relations, or simply different values.

The fourth dimension is importance. Alignment may not be achieved throughout every behavior or value, but the importance that the trustor gives it will dictate how much they will trust you.

The fifth dimension is controllability. If the level of alignment was not achieved, will you accept that there is something you should change, and more important—can you control it? Will you be able to change?

S2E2: What Makes You Trusted? The NEW Trust-6 Model: Personality Compatibility [Part 1]

The second component of “who you are” is the personality compatibility. Since trust is relative (trust laws 1 through 4), personality compatibility should be considered through the eyes of the person you want to be trusted by. Personality compatibility has the biggest impact on how much the other person is willing to trust you, 86%.

There are five dimensions for personality compatibility. The first two are covered in this episode, the first of two episodes to cover this component.

The first dimension is the area of such compatibility. It includes how you interpret the world and communications, what are your values, your intentions, your actions and behaviors, and finally your personality characteristics (typically measured through personality assessments such as Myers Briggs, DiSC, StrengthsFinder, and the like).

The second dimension is the scope. It is a continuum that starts at universal scope, in which good is considered good by everyone and bad is considered bad by everyone. It continues through cultural scope, local/organizations scope (such as traditions and “how we do things here”), and down to the personal level, in which opposite behaviors and values could be equally valid and good (or bad).

This episode also discusses the differences between the ethical bar and the legal bar, and how compatibility (or incompatibility) there affects trust.

S2E1: What Makes You Trusted? The NEW Trust-6 Model: Competence

This is the first episode of the second season. This season, for the most part, focuses on the six components of my trustworthiness model. These components are what makes a person worthy of someone else’s trust.

Remember that trust is relative, so these components must be evaluated in the context of a specific relationship, specific situation, and specific context.

The six components are divided into two groups: who you ARE, and what you DO. This first episode of the second season provides the overview of the 6-component model and covers the first one, competence.

S1E10: The Three Development Layers of Successful Organizations

This is the last episode of season 1 of The Trust Show. In this episode, I discuss the three layers of successful organizations, and how you can improve them. Organizations typically put emphasis on two of them: personal/professional development, and organizational development. With personal development we improve the individuals, individually. With organizational development, we typically use tools to grow the organization, such as strategic planning, idea generation, and operational excellence. However, organizations typically don’t emphasize the third component enough: building trust. Having highly developed and professional individuals is not enough for the organizational development to be successful. First, you must build trust. Trust is what turns a group of creative, productive, and effective individuals into a creative, productive, and effective team. In this episode you will learn why, and how.

S1E9: Selling on Trust and Not Price

This episode will show you how important is trustworthiness for you when you try to sell something. Specifically, that you can charge a higher price than an untrustworthy salesperson can, and still win the business. You'll be surprised by how much of a higher price. You will also get a few specific tips on how to be a more trustworthy salesperson, from the book "Can I Trust You? 50+1 Habits that will make you a trustworthy SALESPERSON. 

S1E8: Trust is Transferrable, Dynamic, Two-Sided (Trust Laws 5, 7, 8)

This is the conclusion of the 8 laws of trust, covering laws 5, 7, and 8. The first four laws describe the relativity of trust. Law 5 describe trust as transferrable. Law 7 focuses on the dynamic nature of trust, and Law 8 suggests that trust is two sided, and that the level of trust you have in another person is the product of your trustability (willingness to trust other people in general) and the other person's trustworthiness. 

Understanding these 8 laws will help understanding everything else I will say about trust. These 8 laws emphasizes the differentiation of my approach to trust:  trust is RELATIVE and not UNIVERSAL, and it is trust is DYNAMIC and not STATIC.

 

S1E7: A Culture of Trust, Part II: Constructive Disagreement

This episode is the second of two parts about what makes for a culture of trust in an organization. It talks about what it feels to have a culture of trust, what are the symptoms, and how they correlate to trust. The previous episode talked about the vertical components: autonomy and accountability. This episode talks about the horizontal component: the ability to hold a constructive disagreement.

S1E6: A Culture of Trust, Part I: Autonomy & Accountability

This episode is the first of two parts about what makes for a culture of trust in an organization. It starts by talking about what it feels to have a culture of trust, what are the symptoms, and how they correlate to trust. This episode will cover the vertical components (between leaders and their teams): autonomy and accountability.

S1E5: Trust is Relative. Trust Laws 1 through 4

Most people who talk about trust as if it’s universal or fixed. It’s not. In this episode, I will show you 4 ways in which trust (and trustworthiness) are not universal, but rather relative, and will take you through the first 4 laws of trust I discovered (Trust is Continuous, Contextual, Personal, and Asymmetrical). 

S1E4: Risk, Fear, Trust, Danger, and Safety

This episode is going to be a bit more philosophical. I will first define what risk, fear, trust, danger, and safety are, and then describe the relationships between them. What makes us feel safe? What makes us feel that we are in danger? Can we decide how much risk we are willing to take? What are the consequences of taking more risk, and what are the consequences of taking too little risk? Finally, I will provide my own definition for trust, and break it down into its components.