The TRUST Show

S1E10: The Three Development Layers of Successful Organizations

This is the last episode of season 1 of The Trust Show. In this episode, I discuss the three layers of successful organizations, and how you can improve them. Organizations typically put emphasis on two of them: personal/professional development, and organizational development. With personal development we improve the individuals, individually. With organizational development, we typically use tools to grow the organization, such as strategic planning, idea generation, and operational excellence. However, organizations typically don’t emphasize the third component enough: building trust. Having highly developed and professional individuals is not enough for the organizational development to be successful. First, you must build trust. Trust is what turns a group of creative, productive, and effective individuals into a creative, productive, and effective team. In this episode you will learn why, and how.

S1E9: Selling on Trust and Not Price

This episode will show you how important is trustworthiness for you when you try to sell something. Specifically, that you can charge a higher price than an untrustworthy salesperson can, and still win the business. You'll be surprised by how much of a higher price. You will also get a few specific tips on how to be a more trustworthy salesperson, from the book "Can I Trust You? 50+1 Habits that will make you a trustworthy SALESPERSON. 

S1E8: Trust is Transferrable, Dynamic, Two-Sided (Trust Laws 5, 7, 8)

This is the conclusion of the 8 laws of trust, covering laws 5, 7, and 8. The first four laws describe the relativity of trust. Law 5 describe trust as transferrable. Law 7 focuses on the dynamic nature of trust, and Law 8 suggests that trust is two sided, and that the level of trust you have in another person is the product of your trustability (willingness to trust other people in general) and the other person's trustworthiness. 

Understanding these 8 laws will help understanding everything else I will say about trust. These 8 laws emphasizes the differentiation of my approach to trust:  trust is RELATIVE and not UNIVERSAL, and it is trust is DYNAMIC and not STATIC.

 

S1E7: A Culture of Trust, Part II: Constructive Disagreement

This episode is the second of two parts about what makes for a culture of trust in an organization. It talks about what it feels to have a culture of trust, what are the symptoms, and how they correlate to trust. The previous episode talked about the vertical components: autonomy and accountability. This episode talks about the horizontal component: the ability to hold a constructive disagreement.

S1E6: A Culture of Trust, Part I: Autonomy & Accountability

This episode is the first of two parts about what makes for a culture of trust in an organization. It starts by talking about what it feels to have a culture of trust, what are the symptoms, and how they correlate to trust. This episode will cover the vertical components (between leaders and their teams): autonomy and accountability.

S1E5: Trust is Relative. Trust Laws 1 through 4

Most people who talk about trust as if it’s universal or fixed. It’s not. In this episode, I will show you 4 ways in which trust (and trustworthiness) are not universal, but rather relative, and will take you through the first 4 laws of trust I discovered (Trust is Continuous, Contextual, Personal, and Asymmetrical). 

S1E4: Risk, Fear, Trust, Danger, and Safety

This episode is going to be a bit more philosophical. I will first define what risk, fear, trust, danger, and safety are, and then describe the relationships between them. What makes us feel safe? What makes us feel that we are in danger? Can we decide how much risk we are willing to take? What are the consequences of taking more risk, and what are the consequences of taking too little risk? Finally, I will provide my own definition for trust, and break it down into its components. 

S1E3: What Comes First? Trust, or Trustworthiness?

In this episode I will answer one simple question: what comes first, trust, or trustworthiness? Or, in other words: should you trust only someone who has done enough to earn your trust, or should you start by trusting them?

S1E2: Why is Trust Important? Introduction to The Trust Show

In this episode I will answer the questions: Why should trust be important to you? Why was it important to me? Why is understanding trust important? What should you expect from this podcast?

S1E1: Does (Team) Size Matter (for Trust)?

This is the first episode of the first season of The Trust Show. Instead of starting with the introduction, I decided to start with a full content episode. In this episode I will discuss the impact of team size on the level of trust in that team.